Sue Dehnam

As operators finalize their 2026 plans, fresh data shows cannabis consumers are changing in ways that directly impact marketing, product development, and retail strategy. From the rise of wellness and discreet formats to the growing demand for personalization, digital-first shopping, and founder-led authenticity, here’s what today’s consumers expect and how brands can adjust for the industry’s next era.

As the cannabis industry matures, PR and marketing demand greater discipline, credibility, and accountability. We asked a group of respected agencies to share what operators need to know about earned media, attribution, trust-building, and sustainable growth and how to make smarter decisions in a regulated market.

Green Lane Communication makes the case for trust-first public relations — where credibility, preparation, and respect for the press matter more than shortcuts, hype, or empty promises.

Surfside brings a performance-first lens to cannabis marketing, using retail media, attribution, and data-driven personalization to connect media investments directly to measurable business growth.

Pisgah Peaks Ventures helps cannabis operators scale marketing and revenue through embedded, fractional teams — prioritizing brand-building, realistic metrics, and execution that compounds over time.

KCSA Strategic Communications brings decades of experience in regulated industries to cannabis, helping brands build credibility, navigate volatility, and align earned media with long-term business goals.

Maverick Public Relations focuses on long-term credibility in cannabis communications, emphasizing trust, data-driven strategy, and disciplined storytelling in highly regulated markets.

A new national survey reveals cannabis consumers value digital convenience, personalized recommendations, and knowledgeable budtenders — especially heading into Green Wednesday, one of the year’s biggest sales days. The findings highlight demand for features like online ordering, one-click rebuys, loyalty incentives, and promotional deals. Retailers that blend smart technology with strong customer service appear best positioned to drive repeat visits and larger baskets.

Cannabis beverages are stepping into the spotlight while alcohol consumption rapidly falls as Americans rethink their drinking habits. A new report forecasts U.S. cannabis drink sales will reach $2.8 billion by 2028, growing nearly seven times faster than alcohol. From infused seltzers to low-dose tonics promising relaxation or recovery, innovation is bubbling across the category as health-conscious and budget-minded consumers seek alternatives to traditional beer, wine, and spirits.

New polling shows most Canadians want Ottawa to support legal cannabis as an economic opportunity, not just a regulatory issue.