Two Amazon customers paid for plastic storage bins. The bins arrived but were filled with marijuana.
Until major legal reform happens on a federal level, we are pretty sure you cannot order marijuana with your Amazon Prime account.
But two customers in Florida may have a different take on that.
A couple in Orlando ordered and received the set of 27-gallon plastic storage bins they ordered from Amazon. But their “add-on” item is causing quite the stir.
After noticing something strange about the weight of the bins, the couple decided to take a peek inside.
“They were extremely heavy, heavier than you would think from ordering four empty bins,” the woman said.
They found 65 pounds of marijuana in the bins and immediately decided to call the police.
“When the first officer got here she was in disbelief,” the woman said.
Police say the couple is cooperating with law enforcement.
The couple wishes to remain anonymous and has been fearful that someone may want to come claim the potentially lucrative package.
“We were still pretty fearful our home would be broken into and we didn’t sleep there for a few days,” the woman said.
How did Amazon explain the mixup? Well, they didn’t really try.
According to the couple, after a month of exchanging messages with Amazon customer services reps, they were never put in contact with a supervisor. Eventually, they received a gift card for $150.
“Our customer service team worked directly with the customer to address concerns and will work with law enforcement to investigate the case, as needed,” an Amazon spokesperson told mg.
There has been no word on whether or not the couple was offered to take a survey on their experiences with Amazon’s staff. But it seems that Amazon would not have scored well.
“There was no concern for a customer’s safety. I mean this could have turned into a worst-case scenario,” the woman said.
This story was updated to reflect direct comment from Amazon.