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The Disastrous Effects of Bad Customer Service
Bad customer service can severely impact a business's bottom line. A survey by American Express revealed that 78% of customers have abandoned a transaction...
Resolving the Industry’s Tech-Stack Connectivity Issue
Unscalable. Clunky. Siloed. That’s how many users describe today’s cannabis technology stacks. The reason? Cannabis-specific software-as-a-service (SaaS) platforms suffer from poor connectivity with one...
13 Dispensaries That Dared to Be Different With Great Success
Humans have a complicated relationship with convenience. We’re forever chasing shortcuts and quick fixes, implementing them wherever we can to move faster and accomplish...
Hip-Hop Icon Xzibit Opens First Dispensary in Bel Air
LOS ANGELES – In a groundbreaking move for the Los Angeles cannabis scene, rap mogul, actor, and entrepreneur Xzibit has launched the first and...
Brace for Impact: 420 Likely to Set New Retail Records
In the cannabis industry, no day is more anticipated than April 20, or “4/20” in the vernacular. Often referred to as the industry’s “high...
Architects & Designers Spill Secrets for Customer Experience Magic
In this rapidly evolving market, the interior design of a dispensary does more than merely showcase products; it also offers customers a unique and...
March and Ash Believes in Bespoke
Slapping buzzwords like “green” or “leaf” on a company logo was all the rage in the industry’s early days. Since then, many operators have...
A Roadmap for Interstate Commerce
Leading up to the 2020 election, optimism about the prospects for significant federal reform was rising in the cannabis industry. After all, politicians on...
Leadership: Where Style Meets Innovation
Of the many things we’ve learned about American cannabis consumers since the dawn of adult use, one of the most significant is they place...
6 Strategies to Consider Before Slashing Prices
In an unpredictable economic climate, savvy retailers are constantly challenged to innovate and adapt, finding fresh strategies to remain resilient as consumer confidence retreats....
